"I could not be more pleased with Fastwebhost. I had a technical issue with my wordpress site (my fault). I searched and searched for a solution. In the end I decided to contact Fastwebhost through their live chat. 7 minutes later the problem was fully resolved. I was amazed. I have not had that kind of customer service before. Could not be more happy with my choice to choose Fastwebhost. Well done whoever helped me."
"I am using wordpress for my client's websites and recently recommended to two of my clients Fastwebhost as their hosting provider. I have to say that Fastwebhost is far the best hosting company I ever used. The sites are working very well and the support is great. Every problem I had was solved within a few minutes. In the future I will recommend Fastwebhost to all of my clients because I think you can't get better value for that money! When my own domain expires I will come on board as well."
"Since I host many websites and do inhouse development I needed a webhost that had unlimited webspace + site transfer, databases etc. I found that with Fastwebhost. I currently have over 19 domains with them and it costs me under $60 per year! The price you cannot beat and I haven't had any issues when contacting customer or tech support."
"Quite happy with them. Sometimes my queries take a while to get answered but they do get answered. All the options in the control panel are great and php control is pretty good. I have not got much stuff uploaded so not had problems with any articially imposed limits although they do claim unlimited hosting so I'm not expecting any. Pretty happy altho I'm not very experienced they are certainly a hundred times better than my last host."
I had a problem with my site images, I contacted their help desk and my issue was resolved within 2 hours - which is great considering I contacted them at about 9:45 PM. Now on my second year with ehost, they are fast, considerate, with lots of hosting co, experienced, they rate my top vote. - Colin P.
Their customer support is the best in India. Domain registration and account creation was very fast with them and within a few minutes I was all set to go live. Customer support responds very quickly and are fast in fixing any problems. My website speed is fast on their servers. Highly recommended!
I am impressed by the prompt service they provide. Usage of their website as well as Domain Manager is very easy and have received instant replies from them was the reason I bought two websites besides having my own site. You can't go wrong.
Have been using Fast webhost for many years now to host serveral of my sites here. Their plan, price and Reliability & Uptime have been perfect for my needs. The most important thing was also their customer service which really impressed me. I have used many different hosting companys and none have even matched the great customer service I received from fastwebhost.
I have been with them since 2004 so 6 years in total. They recently changed their offers (more competitive) and their website (new design) which gives a fresh vamp. New VPS offers are also available. I’ve had some outages (especially 2 big problems for me in 2007) but I am overly satisfied with them (hey, even Amazon cannot achieve 100% uptime time anyway~).
Nowadays, you can easily mirror your data elsewhere if you want to achieve a nearly 100% uptime. You can upgrade your plan for FREE, so you don’t have to move somewhere else to follow the increase of bandwidth & space of the industry. I just did it today (switching to an UNLIMITED plan)!
EhostPros customer service is satisfying, and their reply time varies during the day: you can expect a 30~min reply with a LOW priority ticket (their target is 20 min though, as advertized on their website). You can use a MEDIUM, HIGH or URGENT priority depending on your needs and expect a faster reply, but I rarely use those.
I have used EhostPros for over 5 years and they have been excellent. Emails answered in less than 15 minutes. Good CPanel support. I use FrontPage for publishing several websites with them and have been satisfied with their support